1-Year Limited Bracelet Warranty

SENT Tactical Gear LLC · Sent Tactical Paracord Band
Coverage & exclusions · Updated October 9, 2026

Coverage and duration

We cover defects in materials and workmanship in the Sent Tactical Paracord Band for one year from the original purchase date, under normal intended use. Covered components include the buckle, paracord, Plate, tags, Tag Keeper, rings and Chicago bolts supplied with the band. This warranty benefits the original purchaser or original gift recipient and does not transfer upon resale.

What we will do

For an eligible defect, SENT will repair or replace the affected component without charging for parts or labor. If repair or replacement is not reasonably available, we will offer a refund of the purchase price paid for the affected product. Contact us before shipping anything. The customer pays shipping both ways, except where applicable law requires otherwise. We will explain any shipping charges before you authorize service. Repaired or replaced components remain covered for the balance of the original warranty period; mandatory legal protections still apply.

Exclusions

• Normal wear and tear, including ordinary scratches, scuffs, fading, finish wear, patina and gradual cord fraying caused by use.
• Damage caused by misuse, abuse, neglect, accidents, intentional damage, excessive force, or use contrary to supplied care instructions.
• Damage caused by cutting, burning, excessive heat, harsh chemicals, or unsuitable cleaning methods.
• Damage caused by alterations, incorrect installation or repairs. Using third-party parts or repair services does not by itself void coverage; unrelated manufacturing defects remain covered.
• Loss or theft. A missing component resulting from a verified covered manufacturing defect will be assessed as part of that claim.
• Customer-entered spelling, initials, sizing or design-selection errors when the product matches the approved order. Errors made by SENT remain eligible for correction.

Cosmetic changes are excluded only when attributable to ordinary use or an excluded cause, not a manufacturing defect.

How to request service

Email customerservice@senttactical.com with your order number or reasonable proof of purchase, a description of the issue and clear photos. Gift recipients may use the purchaser’s order information. Do not send payment-card details or identification documents. We may request an inspection and will provide return instructions and a return address if needed. Contact us during the warranty period; we will assess the claim and provide the next steps within a reasonable time.

Your legal rights

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Nothing here excludes implied warranties or limits rights and remedies that cannot lawfully be limited.